Accounting Software Support Analyst at Deltek

Posted 2 days ago

US Tampa, FL
Position Responsibilities
Deltek is actively seeking an Accounting Support Analyst to join our growing Customer Care group. This position will be responsible for providing accounting software support to clients utilizing Deltek products. Deltek's work environment is challenging, innovative, and fun - come join our team!
  • Troubleshoot a wide range of accounting issues, including billing, payroll, general ledger and reimbursement issues.
  • Work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet.
  • Work activity involves assessing the nature of customer problems and resolving most support issues.

Background in Accounting or Finance
2+ years customer service or software support experience is preferred
Bachelors Degree in Accounting or related field preferred
History of successfully working in a team environment
Refined problem solving and troubleshooting skills
Ability to multi-task in a fast-paced environment
Excellent customer service skills
Must have the ability to work independently and be self-motivated
Proficiency with Microsoft Office applications
Direct experience with Vision software is a plus

Company Summary
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue.

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